Although we do not know exactly the source of this bug, we know that it has a resolution in most cases. What we have to do is just clear our phone’s cache.
Cause of Wi-Fi issue
Although we do not know exactly the source of this bug, we know that it has a resolution in most cases. What we have to do is just clear our phone’s cache. The cache is temporary files that accumulate and in this case, are causing problems and difficulties in accessing Wi-Fi networks.
You may also want to know:
How to clear the cache on your Huawei smartphone?
In order to get around the situation, it is sufficient to make a general cleaning of the mobile phone using the side keys.
General cache clearing through the side keys:
a – Turn off the equipment and then press the Volume + and On / Off buttons simultaneously, until a Menu appears with a black background (or white depends on the EMUI version);
b – Go to the “Wipe cache partition” option, select the same;
c – Now select the option “Reboot System Now”.
We believe that through these steps they will be able to solve the problem, however, if the anomaly persists or if there is something else that is not working at full, you should contact the Huawei Support – Customer Care Portugal
If you experience a similar situation, here is the procedure for cleaning your device’s cache, which should solve this and other problems that may arise in your Huawei devices.
I emphasize that as long as you choose the Wipe Cache option and ONLY the Wipe Cache option, your data is safe and you will not lose anything.
