How to Fix TikTok Shop Not Showing or Missing Issue

Having trouble because your TikTok Shop isn’t showing up or is missing? Super annoying, right? It messes with your experience and keeps you from all the cool features. But no stress, we’ve put together a detailed guide to help you sort this out in no time.

Fix TikTok Shop Not Showing or Missing Issue

TikTok Shop Not Showing

Check Internet Connection

The initial step involves securing a connection to a stable and robust internet connection. The optimal functionality of TikTok Shop is contingent upon the availability of a consistent and reliable internet service. To mitigate any issues related to connectivity, one might consider executing a reset of the wireless router or transitioning to an alternate network infrastructure.

This strategy guarantees TikTok Shop functions at peak efficiency, highlighting the critical importance of a reliable internet connection for a smooth user experience.


Update TikTok App

Using outdated versions of the TikTok app can cause several issues, such as the TikTok Shop failing to display or disappearing altogether. To resolve this, navigate to your device’s app store and look for available updates. Should there be an update, promptly download and install it to guarantee access to the most current version of TikTok.

Clear App Cache

Occasionally, accumulated cache data can impede the optimal performance of TikTok Shop. To remedy this situation, clearing the app cache proves to be a successful strategy.

  1. Below is the procedure to achieve this:
  2. Go to the settings menu on your device.
  3. Navigate to the ‘Apps’ or ‘Applications’ section.
  4. Locate and select the TikTok app from the list of installed apps.
  5. Tap on ‘Storage’ or ‘Storage Usage.’
  6. Select ‘Clear Cache’ to remove the cached data associated with the TikTok app.
  7. Check Account Settings

Occasionally, the TikTok Shop might be unavailable due to certain account configurations. Verify that your TikTok account is appropriately configured and that you are not facing any restrictions or limitations.

Restart TikTok App

Restarting the TikTok app is a quick fix for most minor glitches and errors. Fully exit the app and reopen it to check if the TikTok Shop issue is resolved.


Reinstall TikTok App

Should the previously mentioned solutions fail, it might be beneficial to reinstall the TikTok app on your device. This action could resolve any underlying problems or corrupted files that are preventing the TikTok Shop from appearing.


By adhering to the steps provided, you can effectively resolve the issue of the TikTok Shop not appearing or being missing. It’s crucial to regularly update your TikTok app and clear the app cache periodically to avoid similar problems in the future. Delight in browsing the TikTok Shop and uncover new trends and products!

About Gadget Modder

Born as techie and was always focused on Android, ever since the HTC Dream was introduced. The abundance of options at his disposal in the open-source environment always seemed to pique his interest. "Blogger by choice, MBA by trade."

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