How To

Reason and Solution: Alexa Spinning Blue Light

If you’re an Alexa owner, you may have experienced the spinning blue light issue. Luckily, there are a few things you can do to fix it. If you’re having trouble connecting to the internet or your Alexa device is having other network-related problems, we can help.

If this happens, your Alexa device may not respond to your commands or may have difficulty playing music or answering your questions. In this article, we’ll discuss some troubleshooting steps you can take to fix this issue and get your Alexa device back up and running.


Alexa's Spinning Blue Light

Why is Alexa spinning blue light? Reason and Solution

Alexa is a voice-activated virtual assistant that was built into the Amazon Echo device. Alexa can be used to control many of the devices in your home, including lights, music, and more. But there’s one thing she can’t do: turn on her own lights.

The truth is, she doesn’t want to do it yet—she’s just testing out some new features! Before you get too excited though, I have some bad news: She won’t be able to turn on her own lights for a while.

Here’s why this happens: Alexa uses an algorithm called Deep Voice Speech Recognition (DVSR) to understand what you say to her when you’re asking her questions or giving commands. The DVSR is designed so that it can recognize over 500 different sounds and phrases—that’s a lot of data! The problem here is that it takes time for Alexa to analyze each word and phrase before she responds with something meaningful

Reason and Solution: Alexa’s Spinning Blue Light

Rebooting and ready for setup:

If you see a blue light spinning right away when you first open up your Alexa device, that just means it’s starting up.

When you first power up your device, you’ll see this indicator light letting you know it’s ready for setup. The blue and orange lights indicate that the Alexa device isn’t connected correctly. If you set up the connection properly, you’ll no longer see those lights.

If this continues to happen after you’ve connected your modem to the internet and turned on all of its features (including setting up an internet connection), try the next solution.

Ready for voice command:

Alexa is one of the most popular voice-operated devices on the market. Like all other voice-operated devices, Alexa also listens to commands from the user for operation.

When you say the command word, Alexa will start with a blue light. This confirms that the device has detected your chosen trigger word, and is ready to respond to your commands.

As soon as you place your order, the blue light will go away and your command will be carried out. If you run the command and the blue light continues to come on, try the next solution.

Misinterpreting a command:

Sometimes, when you say something, the speaker may not hear it. This is not a problem. We are waiting for your order to execute it. The blue spinning light will continue to show up until you give it specific instructions.

If you think that this is not the case, or that giving it a command does not remove the blue light, move on to the next given solution.

Follow-Up Mode:

Voice commands are fun, but they can be a little tricky to get right. That’s why we’re here to help!

There are several handy voice commands you can use with the Alexa device. These include Alexa, Amazon, Echo, and computers. If you’d rather not have the device respond to specific commands simply by saying “OK Google,” you can use the follow-up mode. With this mode activated, you can control the device with just a single word.

If you’re using this command in your home, it can be useful to know that when the device is in listening mode, it will continue to show the blue light to let you know that it is actively listening. If we could disable the Follow-Up mode entirely, that would be the best solution.

By using this command, you’ll be able to avoid having to use trigger words every time you use it, which will solve the ongoing blue light issue.

To turn off follow-up mode,

  • Open up the Alexa app on your phone and select Devices.
  • Choose Echo and Alexa.
  • After this, go to Device Settings.
  • Scroll through the options and find the Follow-Up Mode option. Once you see it, tap on it.
  • Then turn off the toggle for it.

If turning off the follow-up mode does not solve your problem, it’s time to try the next solution.

Do Not Disturb Mode:

This setting keeps Alexa from following your commands when it is turned on. When you say the trigger word, the blue light will appear, but after you give the command, the light will change to purple.

This unique feature prevents Alexa from responding to commands or performing other functions.

To solve this issue, you need to disable the DND mode.

  • Open the Alexa app.
  • Go to Devices.
  • Select Echo and Alexa.
  • And then select your device.
  • Now find the DND option and then turn it off.

If this does not help solve your issue, we have another solution that may be more suited to your needs.

Software Update:

You may be seeing blue light on your Alexa device—it’s updating itself. Yes, you can update the device manually through the app. The default device has a built-in feature to automatically update itself.

If there’s an update available for your device, it will automatically download and install.

In order for the update to install, you’ll need to wait until the device has successfully installed it. Once this happens, you’ll be able to see that the update has been installed on your phone or tablet (depending on what device you have). If you want to learn in-depth how to update read our detailed guide on how to Update Echo Dot Alexa to the most recent firmware.

If you are still having problems with your device, or you are certain that the latest version is already installed, try the next solution.

It is pairing mode:

Alexa is a wireless speaker that can be controlled by your smartphone. With Alexa, you can easily connect your device to your smartphone for easy use. The home speaker device with this extra functionality will give you more control and versatility.

If you’re having trouble pairing your Bluetooth device, try holding down the power button for five seconds to force the device into pairing mode. If the blue ring on the device is continuously spinning, the device is probably connected.

If this happens, press and hold down on the power button until it turns red, then release it. The device will be in pairing mode and can be paired to another device.

Must Read: Put Alexa Echo Dot in Pairing Mode with and without App

If your smartphone is paired with your Alexa device, but the blue spinning light is still visible, this may mean that there is a hardware defect. If that’s the case, follow the final solution below.

Contact customer support:

If none of the above work out for you, it may be that the device’s hardware is causing the problem. To fix this, please contact Amazon’s customer support to get a resolution. If your Alexa device is new and under warranty, you can also get a replacement.


When your Alexa device is spinning the blue light of death, it can be a frustrating experience. Luckily, there are several steps you can take to get it working properly again.

First, check your network connection, internet speed, and router. If these three things are working properly, then you may want to update your Alexa device’s software.

If none of these options work for you, then you should contact technical support to see if there is an issue with your network or router.

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