How ToSamsung

Samsung Secure Folder Not Working After Update [Fixed]

Samsung Secure Folder is a useful feature that allows users to keep their personal files, photos, and apps secure. However, it can be frustrating when the feature stops working after an update. In this article, we will discuss the reasons behind this issue and provide practical solutions to help you fix it.

set up a Samsung phone's secure folder


What is Samsung Secure Folder?

Samsung Secure Folder is basically a vault for your important data and files. It provides a protected space for your private information on your phone so that it cannot be accessed by unauthorized users or programs. SF also offers a single-app interface for managing all of your files inside the vault without having to use multiple apps.

After installing SF on your device, you will be able to access your vault by using the icon on your home screen or through the Samsung Dex Smartphone application. You can also create multiple folders within SF if you want to organize your files in specific categories such as documents, videos, music, images, etc.

Each folder contains its own set of permissions which allows only selected apps or people to access them based on their needs or permissions provided by those apps’ authors or developers; they cannot access other folders within their own categories if they do not have permission from their owners.

How Secure Folder Works

When you install Samsung Secure Folder on your phone or tablet, it automatically creates a folder called “Secure Folder” in your application data folder (usually found in \android-sdk\platform-tools). The folder contains all your app data such as photos and videos that are stored on your device.

It also stores any app data if it is not already synced to Google Drive or Dropbox via Samsung Cloud or Dropbox Pro account. You can view or access these files from within any other application on your phone or tablet because they are stored as normal files on your device’s storage space instead of being stored directly on Google Drive or Dropbox servers.

Secure And Hidden Folder In Google Files

Can we be sure that erasing the Samsung Secure Folder will completely erase all of your data?

Secure Folder is a great feature that many people have used and enjoyed. But there are a number of issues with the feature that can result in data loss if you don’t take precautions to back up your data before trying any solutions.

There are a number of possible fixes for issues with Secure Folder, and each one may have different consequences for data stored within the feature. Some solutions, such as resetting the Secure Folder, may result in the loss of data. Back up your data before trying any methods to avoid data loss.

Reasons is Samsung Secure Folder Not Working After Update?

When you’re trying to access your Samsung Secure Folder, you might run into the problem of the app crashing.

Several users reported that when they tried to access their secure folder, the app crashed and wouldn’t open again. They also noted that when they tried to open their files again, the secure folder would stop working on their phone altogether.

There are several reasons why your Samsung Secure Folder is not working or crashing after the update. The most common reason is that it may be due to the corrupted cache of Samsung Secure Folder, which can be fixed by downloading a new version of the phone’s operating system. However, there may also be other problems with your phone or its settings related to the Secure Folder.

The Samsung Secure Folder not working is a common issue many users face. This issue indicates that you can’t access the secure Folder on your Samsung device due to Folder crashing, and the folders can’t open at all, which causes them not to work properly.

If this happens, it could be because of an error or a problem with your device. In order to fix this problem, we will guide you through some steps that will help you fix it in no time!

How to Fix Samsung Secure Folder Not Working After Update?

If you’re using the Secure Folder to protect your privacy and keep your data and applications in safe and secure mode, but your app crashes or isn’t working due to technical or software issues, our team can help you solve the issue quickly and without delay.

1: Soft Reset Your Device

If your Samsung device is crashing or not working properly, the first thing you should do is restart it.

One way to fix the Samsung secure folder not working or crashing issue is to restart your phone. Rebooting the device may help you to solve the Secure Folder issue.

Sometimes, the issue occurs because of software glitches or bugs that prevent the secure Folder from working properly. It might be because the app is being crashed or not working. If you’re having difficulty using your Samsung device, there is a way to restart it quickly and easily.

  1. Press the power button for a few seconds until the Restart/Reboot option appears on the screen.
  2. You will be able to see the Restart/Reboot option on the phone screen; simply tap on the Restart option.
  3. Now the device will automatically turn off and on.
  4. Once the device is turned on, try to check whether the Secure Folder is working.

Restarting your Samsung device can be a quick and easy way to get it back up and running. Plus, if you do this by pressing the power and volume down keys simultaneously for more than 10 seconds, your phone will be restarted even faster.

The phone will automatically turn off and on, and attempt to check if the Secure Folder is working. If the issue persists, other troubleshooting methods may be necessary.

2: Clear Cache and Data of Samsung Secure Folder

If you’re having trouble accessing your Secure Folder app, clearing its cache and data may help. If clearing the cache can help solve the issue, it’s worth doing. With Samsung Secure Folder, you always have your important data and media safe and secure.

  1. Open the Settings app on your device.
  2. Tap on Apps or Application Manager.
  3. In the application list, find the Secure Folder app and tap on it.
  4. Now tap on Storage and again tap on “Clear Cache” and “Clear Data” to reset Samsung Secure Folder app.
  5. Once done, try accessing the Secure Folder and check if the issue is resolved.

3: Update Samsung Secure Folder

If you have a Samsung Secure Folder and have been experiencing problems, it might be time to update your application.

The Samsung Secure Folder app is a great way to keep your files and photos safe from prying eyes. However, an outdated application can cause issues with the Secure Folder not working or crashing. Updating the app will help improve your experience and solve any problems quickly and easily.

With the new updates to the app, you’ll be able to solve your problems quickly and easily. Updating the Samsung Secure Folder app can help you keep your files and photos safe.

  1. Open the Galaxy Store or Google Play Store on your device.
  2. Search for the Secure Folder app on the specific store.
  3. You will be able to see an update; simply tap on it.
  4. After the update is completed, try to open your Secure Folder and check if the issue is resolved.

Note: If you’re having trouble updating the app, try reinstalling it. If that doesn’t solve your problem, we recommend updating it to the latest version to see if that fixes the problem!

4: Uninstall and Reinstall Samsung Secure Folder

If you’re having trouble with your Samsung Secure Folder app, you can uninstall it and reinstall it. That should fix the problem.

Uninstalling the Secure Folder app on your phone will remove it from your device and allow you to install it from the Galaxy Store or Google Play Store.

After reinstalling the Safe Folder app Configure the Secure Folder, try opening the app, and check if the issue is resolved.

5: Update Your Phone Software

If you’re experiencing the Samsung Secure Folder not working or crashing issue on your phone, there is a good chance that it’s due to an outdated phone OS. It is important that you update your phone software so that you can have better performance and smoothness.

The most common reasons for this issue are the outdated OS and the app not working properly. Therefore, updating the phone software is crucial for better performance and smoothness.

If you’re still having problems with your Secure Folder not working after trying to update your software, there’s no need to worry. You can always update your software by accessing the settings and software updates option.

If there is an update available, simply tap on the download and install button to update your phone. Once the update is installed on your phone, we hope you can try to check if your Secure Folder is working.

6: Factory Reset Your Device

If you want to fix the issue on your phone, you can factory reset it. This will remove all the data and media from your phone, and it will set it back to its default settings.

So be sure to back up all your important data and files before proceeding. Here is how you can factory reset your Samsung phone:

  1. Open the Settings app on your device and navigate to the Reset option.
  2. You will be able to see the Factory data reset option; simply tap on it.
  3. Now tap “Delete all” and confirm it.
  4. Once done, your phone will automatically restart, and it takes a few minutes to turn the device on.

7: Contact Samsung Support

If you’re fed up with trying different solutions to the Secure Folder not working or crashing on your phone, the best course of action is to contact Samsung customer service for help. If you have any hardware problems, they might be able to help you out and fix the issue quickly.

If you’re having trouble with your Samsung device, don’t hesitate to contact Samsung customer support. You can get in touch with them through their website, email, or social media. If you need help troubleshooting your problem and don’t know what model number you have, we highly recommend visiting the nearby Samsung store for assistance. There, we can easily troubleshoot the problem based on the model number of your device!


Always had a strong interest in the Android operating system. Experience with Git and self-hosted WordPress blogs led him to the understanding that an online presence was the logical next step for his business. It's about uniqueness and individuality!

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button

Adblock Detected

Please consider supporting us by disabling your ad blocker