Solve Bluetooth sound problems on Chromecast

Having trouble with your Chromecast audio with Google TV? Google’s new dongle packs a lot of power, a cool customization layer for Android TV, and is the best TV stick out there, but it’s not without its problems.

Several users have commented on the Internet that their Chromecast is giving them audio errors with certain applications when they connect a Bluetooth device. Google has not declared anything about it, but we have been investigating it and we have found a way out. Stay and discover how to troubleshoot sound with Bluetooth from your Chromecast with Google TV.


Chromecasts with Google TV are giving problems with sound and Bluetooth

Some forum and blog posts note that the Chromecast with Google TV is having trouble with sound and Bluetooth devices. What’s happening? When you connect a Bluetooth speaker or headset to your Chromecast and start using certain apps, the audio starts to drop out.

It chokes, crackles, or just won’t go, damaging the moment by not being able to enjoy what you wanted to hear. So far it is something that does not affect all multimedia applications, but there are cases with YouTube, YouTube Music, HBO Max, Disney +, Spotify, Tidal, and Plex. And Netflix? So far it seems to be free from sin.

What causes it? Google hasn’t said anything about this problem yet, so there is no official culprit and no definitive solution. However, users never stand still and seek to fix on their own.

What have you discovered so far? Some attribute the problem to the data saved by these applications to function, since deleting or uninstalling them will resolve it for a few days.

Meanwhile, others claim that the error is due to the surround sound system and Dolby Audio. This site claims that disabling it in the settings panel resolves the failure immediately.

We will tell you how to apply each of these solutions, but remember that they are temporary and we will have to wait for Google to pronounce and launch an update that definitively fixes the problem.

How to clear app data on your Chromecast with Google TV

clear app data on your Chromecast

clear app data on your Chromecast

As we indicated a little further back, the first method to solve the audio problems with the Bluetooth of your Chromecast with Google TV is by deleting the data of the conflicting applications. To do it, all you have to do is follow these steps:

  1. Go to the settings menu of your Chromecast with Google TV.
  2. Enter the submenu “Applications”.
  3. Select the application that is giving you the sound error.
  4. Press “Clear data”.

In this way, you will erase all the data of the application in question and it will be just installed, so it will not give you problems for several daysHow long can this solution last? No one gives an exact date, but we assume it will be until the data is corrupted again.

You can also choose to uninstall the app from your Chromecast and reinstall it. To do this, follow the same steps as above, but press “Uninstall” in step 4.

How to turn off Chromecast surround sound with Google TV

turn off Chromecast surround sound with Google TV turn off Chromecast surround sound with Google TV1 turn off Chromecast surround sound with Google TV2

The second solution offered by the user community is, in our opinion, better and a little more logical. Why do we say it? Because it works as a global solution for all the apps that are crashing and can work indefinitely until Google releases an official patch. In this case, what you have to do is disable surround sound on your Chromecast and for that, you just have to do the following:

  1. Go to the settings menu of your Chromecast with Google TV.
  2. Enter the “Screen and sound” submenu.
  3. Access “Advanced sound settings”.
  4. Enter “Format selection”.
  5. Select “Never” to completely turn off surround sound.

With these steps, you should get by quietly while Google solves, although obviously, you will be losing an important function of your Chromecast. Some also recommend disabling the “Dolby Digital” and “Dolby Digital Plus” options in that same submenu, so you can try.

Did any of these solutions work for you? Hopefully so, so let us know in the comment box how it went.