How To

Fix: TCL Smart TV No Picture Issue Sound Only

If you’re experiencing difficulty seeing pictures on your TCL Smart TV, is there anything we can do to help? It’s important that you try to get your TV back to its full functionality. If the resolution of your TCL Smart TV is lowered, many people will be disappointed. Although it may be difficult to get your TV back to its full functionality, there are some simple solutions you can try.

If you’re experiencing a problem with your TCL Smart TV, don’t worry! It’s probably not the end of the world. Our guide will help you to troubleshoot and fix the issue so that you can get back to watching all of your favorite shows and movies again.


This guide was designed to help you troubleshoot and fix the issue. We’ll be discussing the common causes of picture loss and providing some preventive measures to help avoid this in the future. By following our guide, you can restore your TCL Smart TV to working order and enjoy watching your favorite shows and movies again. Keep reading to learn more about our guide.

Fix TCL Smart No Picture Issue TV Sound Only

Possible Causes of the TCL Smart TV Sound Only But No Picture Issue

We’ll start by discussing the potential causes of this problem, and then go over the steps for troubleshooting it.

  1. Loose cables: Check if all the cables connected to your TV are securely plugged in.
  2. Faulty HDMI cable: If you are using an HDMI cable to connect your TV to your cable box or other devices, the cable may be faulty. Try using a different HDMI cable to see if the problem is resolved.
  3. TV input settings: Your smart TV may be on the wrong input setting. Make sure that your TV is set to the correct input for the device you are trying to use.
  4. Display settings: Check your TV’s display settings to make sure they are configured correctly.
  5. Software issue: Sometimes, the problem could be with your TV’s software. In this case, you may need to perform a factory reset on your TV.

Troubleshooting Steps

Once you have determined the cause of the problem, let’s move on to the troubleshooting steps:

1: Power Cycle Your TV

If you’re having problems with your TCL smart TV, don’t worry. You just need to power it off and on again. Restarting your TV’s power cycle may restore its default settings, so you can get back to watching your favorite shows and movies with sound and pictures.

If you’re experiencing a problem with your TCL Smart TV, make sure to unplug the power source from the wall socket and wait for about 5-10 minutes. After re-connecting the power source, switch your TV on using the button on the TV or with the TV remote.

With these helpful hints, you’ll be able to overcome TCL Smart No Picture Issue TV Sound Only. If the problem persists after turning your TV off and on again, you can try other troubleshooting steps listed below.

2: Check the Cable and Connections

If your TCL Smart TV is not producing a picture, but you hear sound coming from the TV, there are a few potential reasons for the issue. First and foremost, make sure the power cord is properly inserted into the back of your TV. If that isn’t the problem, then you’ll need to check all the cables and connections on your TV and ensure there are no faulty or damaged cables. If faulty HDMI cables exist, you can’t fix the no-picture issue. You need to replace it with a compatible cable on your TV to fix the problem.

3: Update Firmware

The TV might not be showing a picture because of an outdated version of the software. You need to check for updates and install them on your TV. Updating the firmware is essential for performing such activities quickly or with no lagging, stocking, or freezing. You can easily download the latest firmware from the official website of TCL.

4: Reset Your TV

If you’re still having issues with your TCL Smart TV and are unsure of how to fix it, a hard reset is your best bet. These will reset your TV completely, and it’s changed into default settings. Here’s how you can reset your TCL Smart TV:

  1. Open your TCL Smart TV and check the cables are properly connected to the back of the power outlet.
  2. Find the reset button, which is present on the back side of the TV. It is present below the HDMI slot.
  3. Press the reset button with proper safety. You can use a paper clip or a pen to press the reset button. Press it for about 10-15 seconds.
  4. Observe your TV screen; the status indicator will dim if the reset cycle is completed.
  5. Release the power button, and your TV will turn off automatically.
  6. Now, wait for a few minutes.
  7. Turn on your TCL TV, and you will find your TV in default settings. Follow the on-screen instructions to complete the reset process and set up your TV again.

You can also our detailed guide on how to Reset TCL Smart TV to factory defaults.

5: Problem With TCL TV Screen

You’ve tried everything, but your TCL is still not showing a picture. Is your LCD screen damaged or has a technical issue?

LCD TV uses a backlight to show the images and pictures on the TV display. If there is a technical issue with the TV display or with the backlight, it won’t display the pictures on the TV screen. In this case, you need to contact TCL support, who will help you solve the screen issue on your TV.


What could be causing your TCL Smart TV to not display pictures or sound?

A TCL Smart TV may display sound but have no picture because of a number of factors. One possible reason is a problem with the cable connection. In this case, you will need to check your cable connection by unplugging and plugging back in the cables. If this doesn’t work, there could be a problem with either the HDMI port or the display panel.

If there is no picture but sound, then it is likely that something has gone wrong with the display panel on your TCL Smart TV. For example, if there is no picture but sound, then you will need to contact an authorized service provider to look at your display panel and see if it needs repair. If it does not show any signs of damage or malfunctioning parts, then it could be due to software problems that cause issues with the display panel itself.

If your TCL Smart TV has sound but no picture, could it be because there is a damaged HDMI port?

Yes, a damaged HDMI port can cause a TCL Smart TV to have sound but no picture. If the HDMI port is damaged, it may need to be replaced by a professional repair service.

If your TCL television does not have sound, check the HDMI port first. If you see any physical damage to the port, then you should consult a professional repair service for help.

If there is a software update for TCL smart TVs that can fix the problem, would you like to try it?

If you are experiencing issues with your TCL TV, a software update may resolve the problem. Check the TV’s settings or TCL’s website for any available updates.


If you’re still having trouble with your TCL Smart TV, we hope these troubleshooting steps have helped you fix the issue of having sound but no picture on your TCL Smart TV. If you continue to experience problems, it may be time to contact TCL customer support for further assistance.

Gadget Modder

Born as techie and was always focused on Android, ever since the HTC Dream was introduced. The abundance of options at his disposal in the open-source environment always seemed to pique his interest. "Blogger by choice, MBA by trade."

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