How To

Fix Samsung TV not responding to remote issue – Guide

The importance of a good TV remote can’t be overstated! Remote controls can be used for a variety of functions on many different devices. And for the best streaming experience, there is a TV remote with controls for changing volume levels, channels, power, as well as input sources. While the remote controls are great, they also come with some issues.

Starting off, these remote controls are delicate, meaning that they’re more likely to get damaged and stop working. Many people are looking for solutions when their Samsung TV doesn’t respond to the remote.


In this guide, we’ll explore the problem and the various steps you can take to fix Samsung TV not responding to the remote.

Fix Samsung TV Not Responding to Remote

There may be a number of reasons why your Samsung TV might not be responding to your TV remote. We would be happy to help you troubleshoot the issue.

There is no one-size-fits-all answer to this question, as the issues that affect each person vary.

We understand that sometimes things can go wrong with your Samsung TV and that can be frustrating. We want to help make things easier for you by providing support for issues such as dead or weak batteries, damaged remotes, dirty sensors, and issues with TV software. In addition, we always recommend pairing your remote if you use a smart remote with your Samsung TV.

We have a few troubleshooting tips that can help you solve the issue of your Samsung TV not responding to your TV remote.

Check Your Remote Batteries

Since all remotes require batteries, it’s possible that your remote’s batteries have run out or have become weak. For optimum performance, replace the batteries in your remote. If your TV isn’t responding to the remote, try replacing the batteries. If that doesn’t work, try using the remote to control the TV. If that still doesn’t work, you may need to try the next step.

Check Your Remote Batteries

Clean The Remote

Even after putting new batteries in your remote controls, if you still see it not responding, you should clean the remote control.

The top part of the TV remote is where the sensor is, and anything on the sensor can block the TV from detecting infrared signals from the TV remote.

To clean the sensor, use a soft, dry cloth to avoid damaging it. We will clean the top part of the remote to ensure that it is in good condition. To confirm that the TV is properly working, try using the remote to control it.

If it turns out that the solution is successful, that’s great. If not, you might want to try out the next step.

Clean The Remote

Force Restart Samsung TV

There might be a few glitches that are preventing your TV from responding to your remote. If you’re having trouble with your Samsung TV, restarting it may help.

Simply unplug the TV from the power source and wait a few minutes before reconnecting it. This will reset it and it should work correctly. If the TV doesn’t turn on right away, try one of the following troubleshooting methods.

Check For Software Updates

Given that the TV remote seems to be having trouble working properly, it might be helpful to check for updates on the Samsung TV. You can connect your USB mouse to one of the USB ports on your Samsung TV and use the Settings app to check for updates on your Samsung TV.

Check For Software Updates

Pair The Remote Again

If you’re using one of the Samsung smart TV remotes, you may want to pair it again. Sometimes, a few glitches can cause the TV to lose connection with the remote. If you’d like to use the remote, it’s easy to do so.

This Samsung Smart Remote has a quick and easy way to play and pause your TV show or movie. Just press the Return and Play/Pause buttons at the same time for three seconds. Your Samsung TV will display a pairing window which will allow you to connect with other Samsung TVs in your home.

Pair The Remote Again

Check For Physical Damages

Since remotes can be easily damaged, it’s important to check to see if your remote is damaged before using it. First, see if there is any noise coming out of the remote when you shake it.

If there is some noise, it could be possible that some component in the remote has broken loose inside the remote. Now that you have inspected the buttons, it’s important to make sure they’re in working order.

If there are a good number of buttons that are either not working or are dirty, it’s possible that your remote is broken or the buttons have gone bad.

Reset Your Samsung TV

If all the above methods didn’t resolve the issue, you might want to consider resetting your TV. If this method can work, your Samsung TV will start responding to your TV remote right away.

Reset Your Samsung TV


Thank you for following our guide on solving the issue with your Samsung TV not responding to your TV remote. We hope this information has been helpful. If even performing a factory remote dint solve the issue, you can choose to either get yourself a replacement remote you can simply get yourself a Universal Remote controller that you can pair with your TV.

Thank you for consulting our guide on solving the problem you are experiencing. If you have any questions, please leave them in the comments below. I’ll be happy to help.

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Always had a strong interest in the Android operating system. Experience with Git and self-hosted WordPress blogs led him to the understanding that an online presence was the logical next step for his business. It's about uniqueness and individuality!

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