We’ll go over several fixes for the problem of the Xbox App not letting you download and install apps in this guide. You can access your activity feed, Xbox Live friends and messages, manage your party and watch saved Game DVR clips with this companion app for Xbox video game consoles. It also grants access to Xbox network community features. But recently, it has been causing quite a few people problems.
Many users have complained that they can’t download and install apps using the Xbox App. Some users have reported that the MS Visual C++ 2015 UWP Desktop Runtime Package gets stuck while downloading, while a large number of users have noted that the game frequently downloads 97 before abruptly stopping. This guide will assist you if any of these problems are bothering you as well. For the solution, keep reading.
Fix Cannot Download and Install Games via Xbox App
It is advised that you try each of the below-mentioned workarounds before deciding which one is the most effective. So let’s begin keeping that in mind.
1: Start the Xbox Services again
Xbox and its related backend services should be restarted as a matter of priority. To do this, simply right-click on each of the services listed below, choose Start, and then choose Ignore if they are already running.
- Gaming Services
- Xbox Accessory Management Service
- Xbox Live Auth Manager
- Xbox Live Game Save
- Xbox Live Networking Service
After completing that, go to Settings > Apps > Apps & Features. Select “Gaming Services” and then “Advanced Options” and “Reset.” Check out the outcomes after the procedure is finished.
2: Re-Sign into Xbox App
The next step is to think about exiting your Xbox account, erasing your account folder from your PC, and then re-entering your account [which will create a new Xbox folder]. Here is one possible approach:
Open the Xbox app, then log off of your account. Now launch File Explorer by pressing Windows + E. Then go to the location below and remove the Account folder.
-
%userprofile%\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker
Restart the Xbox app after you’re finished, then evaluate the outcome.
3: Delete Cache
A lot of temporary data that accumulates over time could interfere with the app’s ability to function properly. Therefore, it is advised to immediately delete those cached data using the procedures listed below:
Open the Xbox app, then log off of your account. Now launch File Explorer by pressing Windows + E. then proceed to the location listed below and remove the Cache folder.
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%userprofile%\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache
Restart the Xbox app after you’re finished, then evaluate the outcome.
4: Restart Gaming Services
Your last resort should be to reinstall the gaming services as detailed below if none of the aforementioned methods yielded results:
Type the following command into Powershell after starting it as an administrator.
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Get-AppxPackage *gamingservices* -allusers | remove-appxpackage
Check the results after restarting your computer.
There you go. You should be able to resolve the problem of not being able to download and install apps via the Xbox App using one of the various methods listed above. Please post your questions in the comments if you have any about the aforementioned procedures. As soon as possible, we will respond to you with a solution.