In this article, we’ll show you how to fix the problem of not being able to send third-party stickers on WhatsApp. When it comes to instant messaging services, there’s no denying that WhatsApp is the best at what it does. Moreover, it tends to add new features regularly so that its users can enjoy big improvements over time. One such feature is the ability to send third-party stickers.
Some emojis are not able to convey what you are trying to say, so custom stickers might come in handy. Custom stickers are available in abundance and for all types of reactions and situations. However, there have been a few instances wherein these custom stickers do not work as expected on WhatsApp. If you are also facing this issue, then this guide will help you out.
Fix Custom Stickers Not Working in WhatsApp
The following workarounds are recommended for you to try. Once you have tried them all, look at which one worked best for you.
1: Restart Device
Restarting your device is usually the easiest way to fix most problems. So try a restart and then check to see if the problem is gone.
2: Force Stop WhatsApp
If the app’s background services aren’t performing as expected, you may encounter a bug. To fix it, close the app and restart its underlying services by force-stopping it.
- Open Settings, scroll down to Apps and then tap WhatsApp.
- Then press Force Stop and OK in the confirmation prompt.
- Now try sending a sticker to another person in WhatsApp.
3: Give Required Permissions
If you don’t give WhatsApp the required permissions, then it as well as its third-party components might not be able to carry out its intended task effectively. Therefore, make sure to give it the required permissions as instructed below:
- To do this, go to Settings > Apps > All Apps.
- Make sure that it has the necessary permissions.
- Likewise, if you do not use the Pause App Activity toggle, disable it.
- Test the custom stickers you created in WhatsApp.
4: Remove Battery Restrictions
When WhatsApp is not able to function along the expected lines, it usually means that it is meant to function in a restricted environment. So make sure that your battery restrictions are not limiting WhatsApp’s functionality. Here’s how it could be done:
- Go to Settings > Battery. Under “Battery saver,” tap the slider so it turns off.
- Then, go to Settings > Apps>All Apps and scroll down until you see WhatsApp.
- Go to App Battery Usage and tap on Unrestricted.
- Test the stickers by sending them to a friend’s device.
5: Verify Network Connectivity
It goes without saying that even a slight blip in network connectivity might have a major impact on the working of WhatsApp. Likewise, the same could also be emulated in a network-restrictive ecosystem. So make sure that isn’t the case using the below-listed steps:
Go to Settings > Apps > All Apps, then tap WhatsApp.
Now go to the settings for Mobile Data and WiFi, find the option that says “Background data” and turn it on.
6: Delete Cache
If too much temporary data accumulates, it can slow down your app and hinder its functionality. To prevent this from happening, you should delete the cached data as instructed below:
- Click Settings, scroll down to the Apps section, and click WhatsApp.
- Then, in your Storage settings screen, tap “Delete Cache” and press OK.
- Try sending some WhatsApp stickers to friends and family members.
7: Reinstall Sticker Pack
Sometimes, the problem is with the sticker pack itself. So you’ll have to remove the pack and then re-add it to WhatsApp. Here’s how it could be done:
- In WhatsApp, go to the Stickers section.
- First, choose the sticker pack you want to delete, scroll to the bottom of this screen, and press “Remove Pack” from there.
- To re-add the sticker pack, tap Add. Then scroll to and tap on the stickers you want.
8: Update WhatsApp
You might also get bugged by this issue if you are using an older version of WhatsApp. Therefore, it is recommended that you update it to the latest build right away, from Play Store.
9: Switch to WhatsApp Beta
If you’re having trouble with the stable version of WhatsApp and want to see if the beta version has an update that might fix it, try switching over to WhatsApp Beta using this link.
10: Delete Data
If the data of the app gets corrupted, you may face some issues. So in that case, you need to delete and restore data from Google Drive. But before doing so, please backup all WhatsApp data. While some of the corrupt data might also be backed up, upon the next restore, it will be automatically rectified.
- In Settings, scroll to the bottom of the list and tap Apps. Then scroll until you find WhatsApp, select it
- Then tap Delete Data > OK in the confirmation box.
- Now open WhatsApp set it up, and see what happens.
11: Reinstall WhatsApp
If you have tried all the methods mentioned above but still haven’t managed to fix the problem, then you should reinstall WhatsApp. Before doing that, please make sure to back up your data.
- Go to Settings > Apps > All Apps and tap on WhatsApp. Then tap Uninstall, and confirm by tapping OK.
- Now go to the Google Play Store, then install the app WhatsApp. After that, launch the app and set it up. Then check out what happens.
These are the steps to fix the issue of custom stickers not working in WhatsApp. If you have any queries concerning the aforementioned steps, do let us know in the comments section below. We will get back to you with a solution as soon as possible.