Hulu app not working on Samsung smart TV? The issue has been reported on multiple social websites and many Samsung smart TV users are searching for ways to fix the issue.
Streaming service Hulu is owned by The Walt Disney Company, a popular subscription service. Although the app is compatible with most Samsung TV models, some users have reported issues with the app not working or not opening for them. It offers a variety of shows, movies, and other media content.
The methods we are going to share today have been tried and tested by us and by many users who have experienced the same problem in the past.
Fix Hulu Not Working on Samsung Smart TV
If the app is not working for you, then follow the instructions in this guide to fix the issue. There may be several reasons, such as internet connectivity issues, outdated software, data corruption, data corruption, or other reasons to fix the issue.
Here are three options for you to check out, and let us know which one works best for you.
Check Your Internet
You need a fast internet connection to stream HD content, live streaming, and 4K content for Hulu, so check your internet connection first. Hulu requires at least 3 to 5 Mbps of quality for HD streaming, 8 to 10 Mbps for live streaming, and 16 to 20 Mbps for 4K streaming.
A slow connection may prevent the Hulu app from working on Samsung TV if you are streaming video at a high speed.
Check Your Device and its Compatibility
You may not have the Hulu app on your Samsung TV because it is not compatible. Samsung Smart TVs manufactured after 2016 have Tizen OS, and the Hulu app is compatible with them.
Hulu is not supported by the classic Hulu app on Samsung TVs from 2013-2015. For those unfamiliar, live streaming and certain premium OTT competitions are not supported by the classic Hulu app. In addition, the classic version of Hulu does not include features such as profiles, My Stuff, and other settings. The earlier Samsung TV models from 2013 do not support Hulu at all.
Power Cycle Your TV
The following steps will show you how to power cycle your Samsung TV if that is not helping.
- First, turn off the TV and unplug the cord.
- The second step is to tap the TV’s power button for around 50-60 seconds.
- Turn on the TV after plugging the power cord into the wall socket.
Clear Hulu App Cache
Here’s how you can clear the cache on Hulu to fix an issue. Caches are used to store temporary files, but sometimes they cause problems. Clearing the cache helps remove the temporary files and data from the app and can help fix the issue.
Step 1: Use the remote control to press the Home button.
Step 2: Navigate to Settings > Apps.
Step 3: Select Hulu from the list.
Step 4: From the Storage menu, select Clear Cache.
Make sure the error persists by reopening the application.
Update Hulu App
If clearing the cache does not resolve your problem, you can update the Hulu app, as there might be an update available that fixes the problem. We have a dedicated guide to how you can update Hulu on Samsung TVs, whether new or older models.
Reinstall Hulu App
The Hulu app might have been corrupted, which prevents the app from functioning properly, even after updating the app. You can reinstall the Hulu app on your Samsung TV if updating the app does not resolve the issue.
Step 1: Use the remote control to press the Home button.
Step 2: Select Hulu from the Apps menu.
Step 3: Confirm the deletion by selecting Delete.
Step 4: Restart your TV after the file has been deleted.
Step 5: Select Apps from the Home screen.
Step 6: Find and install Hulu.
Update Your Samsung TV
The reason you cannot use the TV or its apps, including Hulu, may also be due to outdated firmware. This can also be resolved by updating the TV, as the brand may have fixed the problem in the latest firmware.
Factory Reset Your Samsung TV
Your Samsung TV may need to be factory reset if the above method doesn’t work. Factory resetting the device will erase all the data, including all settings and app data, so that may resolve your Hulu app problem.
Contact Samsung and Hulu Support
It’s a problem that requires professional assistance, so contact Samsung support and Hulu support if none of the methods work.
Hulu support should be contacted if it’s the only app that doesn’t work on your Samsung TV, while other apps run smoothly. Samsung support should be contacted if you can’t use more than one app on your TV or have other problems.
Frequently Asked Questions
Q. Why Did Hulu Stop Working On My Samsung TV?
Several factors can contribute to this problem, including problems with compatibility, internet access, corruption of app data, and subscription issues.
Q. Why is Hulu App Buffering So Much on my Samsung TV?
A weak internet connection may cause the video to buffer if you are streaming HD content. We recommend keeping a minimum of 4 Mbps of speed to ensure smooth streaming.
Q. Does Samsung No Longer Support the Hulu App?
Since the hardware on the older Samsung TV models from 2015 or earlier is not powerful enough, you will not be able to use the Hulu application on them. Therefore, if you currently own an older Samsung TV, you should upgrade to a newer model.
Those are the fixes for Hulu not working on Samsung smart TVs. Before moving on, cross-check that you have an active Hulu subscription, as you must watch content through the service.