POCO F2 Pro: problems with Widevine certification, here’s how to solve
The latest model of the Xiaomi sub-brand POCO F2 Pro has problems. You would never have guessed that considering the build quality and hardware equipment.
The problem he is experiencing is at the software level and is giving a lot of annoyance to those users who are fond of streaming platforms such as Netflix or Amazon Prime Video. The gripe concerns the Widevine L1 certification, the one that allows you to see streaming content in HD: there has been a demotion from L1 to L3 and the reason is still unclear.
However, there is a way to solve it, we explain it below.
Widevine certification on POCOPHONE F2 Pro recedes: MIUI 12 does not allow you to see streaming content in HD resolution
Based on the testimonies reported by users on the global Mi Community, following the update to MIUI 12 which has now arrived on POCO F2 Pro in the European, Indonesian, Russian and global versions, there has been a relegation of certifications.
As we know, to see HD content on streaming platforms like Netflix you need Widevine L1 certification. The device in question had it but after the update it dropped to L3, preventing users from seeing streaming content in high definition.
The problem we see above seems to affect only the global versions of the device, leaving the European version free from any problem. In particular, the MIUI version that sees this relegation is 188.8.131.52.QJKMIXM. A community moderator said that the developers are already aware of the problem and will, therefore, release a fix soon.
Confirming the fact that only the global version is affected is the testimony of a user with EU ROM, who shared a screenshot showing that his device has the Widevine L1 certification. If you also have the same problem, there is a solution. To return to Widevine L1 certification just follow these steps:
- go to ” Settings ” and ” Password and security “;
- to tap on ” Print Digital ” and then ” Payment by fingerprint “;
- tap ” Widevine L1 ” and see what message gets to you: if it says ” Not available ” then tap ” Certified “. At this point, you should receive a message confirming the refresh with the consequent certificate update.
If you have the same problem please let us know if the solution works or, if not, what are the messages that the system gives you.