If you have bought a Huawei mobile recently and the same has not received any system update notice In the last months, because you could be having some other problem that prevents this device from receiving official updates.Here we will explain Why does this happen, and what are the steps to be taken to be able to solve this problem that afflicts many Huawei phones.
Why is my Huawei mobile not receiving updates?
One of the main causes and the most common takes place when the user has rooted in his mobile. In that case, it is possible that some file of the operating system was deleted by mistake.
The solution to that problem, the easiest, is to approach an official Huawei store so that a technician can return its original state to the mobile.
On the other hand, if the phone has not been rooted, then the cause may become related to other issues. One of them is the connection to the network because if the terminal has problems connecting to the 4G network, or there is no access to a WiFi network, the warning that there is a new update is not normally shown.
Then, the solution is to restart the device, connect to a secure WiFi network and check if an update is available.
We recommend not to be alarmed if the device has not received updates in the last 3 or 4 months, as they are sent in batches, and sometimes they can take a while to reach your mobile.
My Huawei does not receive updates, what should I do?
If it has been almost a year and your mobile still does not receive updates, then this tutorial that we are going to show you below could serve you. It consists of Empty the cache of the Huawei software update system. In order to do this, it is necessary to follow the following steps:
- Enter the Settings of your mobile.
- Click on the option that says Applications.
- Enter the section Software update.
- Therefore, go to Storage.
- Click on the options Clear data and Empty cache.
Once this is done, it is necessary to restart the terminal then check manually if there is an update available. If you don’t know how to do the latter, we recommend you follow these steps:
- Enter the Settings from your phone
- Scroll through the screen until you find the option that says System and then click on it.
- The next step consists of click on Update Software.
- By last, click on Check for updates.
If an update is available, the operating system will begin downloading it. We recommend you do this while connected to a WiFi networkWell, these types of updates tend to weigh a lot.
Without much more to add, if you have any problem following any of these steps, leave us a message so we can help you.