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How To Fix Call Dropping Issues On Galaxy S23 Ultra

The S23 Ultra is one of the most recent smartphones on the market. It has advanced features and specifications. However, like any other smartphone, it is susceptible to technical issues such as call drops. Call dropping happens to smartphone users for a variety of reasons.

We will show different methods for resolving call-dropping issues on the Galaxy S23 Ultra. The newest member of Samsung’s flagship family has garnered a lot of attention. What was not included was a slew of network-related issues that the device is experiencing.


In this case, issues with 2.4GHz, 5GHz, and WiFi 6 have been previously documented; now another unfortunate entry has been added to this ever-expanding list. As of now, many users have expressed their concerns about call drops on their Galaxy S23 Ultra; if you are in the same situation, this guide will inform you of numerous workarounds so you can resolve the problem.

Causes of Call Dropping Issues

Before we get into fixing call-dropping issues on the Galaxy S23 Ultra, let’s look at the possible causes of the issue.

Network Coverage Issues

Poor network coverage is one of the most common causes of call drops. You’re more likely to experience call drops if you’re in an area with poor or no network coverage or in a rural or mountainous area.

Interference from Other Devices

Interference from other devices can cause call drops. Wi-Fi routers, cordless phones, and Bluetooth speakers all interfere with your phone’s network signals causing call drops.

Software Issues

Software bugs can cause call dropping on the Galaxy S23. This problem can occur when the operating system or applications contain bugs or glitches.

How to Fix Call-Dropping Issues

Let’s talk about how to fix problems with call dropping now that we’ve identified the possible causes.

Check Network Coverage

The first step to resolving call-dropping issues is to check the network coverage in your area.

If you’re experiencing issues with call dropping, it’s important to first check your network coverage in your area. You can do this by checking the signal strength indicator on your phone. If the indicator shows weak or no signal, try moving to a different location or contacting your network provider for assistance.

Reset Network Settings

If you’re experiencing issues with your phone’s network coverage, try resetting your phone’s network settings. This can help in resolving any network-related issues with your phone, such as incorrect or outdated network configurations.

To reset your settings:

1. Access the Settings menu on your device and choose “Wireless & Networks”

2. Choose “Mobile Network” from the list of options

3. Select “Access Point Names” and then select “Reset APN”

Update Phone Software

If you’re experiencing call-dropping issues, it’s important to keep your phone updated with the latest software. This is because updates frequently include bug fixes and performance enhancements that can help you troubleshoot any problems you’re having.

Toggle Airplane Mode

Enabling and then disabling the airplane mode. This will refresh the underlying network settings and may resolve the underlying WiFi issue that we are currently experiencing. So, try out this network tweak by following the steps listed below, and then see what happens:

To enable Airplane Mode, follow these steps:

1. From the top of your screen, open the Quick Settings panel.

2. To enable it, tap on Airplane Mode.

3. Wait a few seconds before disabling it. If you have not resolved the call-dropping issue on your Galaxy S23 Ultra

Toggle Airplane Mode

Use WiFi Calling

WiFi calling is a great way to fix your call-dropping issues on the Galaxy S23 Ultra. It’s basically routing your calls through an existing WiFi network instead of the carrier data network. This can be helpful in a number of ways, including reducing the likelihood of dropping calls.

However, as with any feature on your phone, you should make sure that it’s working properly before you rely on it for everything. If at all possible, try WiFi calling first before turning to other methods for fixing the call-dropping issues on the Galaxy S23 Ultra.

Launch the Phone app, then select Settings from the overflow menu.

Use WiFi Calling

Then, next to the WiFi Calling Switch, turn on the toggle.

WiFi Calling Switch

Accept the Terms and Conditions if you are enabling it for the first time.

Use 3G/2G

You can make calls on 4G/5G networks, but you cannot make any other type of network connection. This means you cannot use your phone to browse the internet, download apps or use other features. One way to get around this is by switching to 3G/2G before making a call and then returning to 4G after you are done using your phone. However, if you want faster internet and better signal quality, stay on 4G/5G.

Navigate to Settings > Connection > Mobile Networks to begin.

Use 3G2G

Then, from the list, select Network Mode SIM 1 (or SIM 2) and 3G/2G.

How To Fix Call Dropping Issues On Galaxy S23 Ultra

There are some things that should be done every time someone calls. For example, changing the network mode to 3G/2G when a call is placed and then back to 4G/5G when the call is ended.

However, doing so every time someone calls may prove difficult. To work around this, you could create a Bixby Routine that switches the network mode to 3G/2G when a call is placed and then back to 4G/5G when the call is ended. So give this network tweak a shot and see if it resolves the call-dropping issues on the Galaxy S23 Ultra.

Switch SIM Slots

After many users reported issues with their Galaxy S23 Ultra, it was discovered that they could solve the problem by inserting their primary SIM card into the second slot. This solution was only successful in resolving call drop issues on the phone; data connectivity issues persisted even after switching slots. In any case, a bird in hand is better than two in the bush!

Delete Phone App Cache

When you have a large amount of temporary data accumulating over time, it may interfere with the proper operation of that system app. As a result, it is recommended that you delete those data at regular intervals, and now may be the ideal time to do so. So follow the steps below and give it a shot.

  • Navigate to Settings > Apps > Phone.
  • Then navigate to Storage and select Clear Cache.
  • Check to see if it resolves the call-dropping issue on the S23 Galaxy Ultra.

How To Fix Call Dropping Issues On Galaxy S23 Ultra

Delete Phone App Data

If the sorted data becomes corrupted or outdated, it may have a negative impact on the associated system app. As a result, you should delete the data and allow the system to recreate a new instance of the same from scratch. This is how it could be done.

  • Navigate to Settings > Apps > Phone.
  • Then navigate to Storage and select Clear Data > OK.
  • Check to see if it resolves the call-dropping issue on the S23 Galaxy Ultra.

Delete Device Cache

If you’ve been noticing that your phone has been slow or acting up lately, it’s likely because a lot of temporary data is accumulating over time. This can interfere with the device’s proper operation, so it’s important to delete cached data at regular intervals. And if this is the case for you, now might be a good time to do so. Follow these steps below and say goodbye to that cache right away!

  • Turn off your device. Then, hold down the
  • For a few seconds, hold down the Power and Volume buttons.
  • Your device will now enter Recovery Mode (you may now release the keys you pressed).
  • Now, using the Volume keys, select the Wipe Cache Partition and confirm with the Power key.

Delete Device Cache

  • Then, using the Volume controls, highlight YES and press the Power button to confirm.
  • Your device’s cached data will now be erased.
  • After that, choose Reboot System Now to restart your device.

Reset Device

If none of the previous methods gives results, your last resort should be to completely reset the device and set it up from scratch. This will help you get rid of all the old data on your phone, which is a big problem because apps can’t access their own data, so you’ll have to reinstall all of them.

  • Navigate to Settings > General Administration > Reset.
  • Then select Factory Data Reset > Reset > Delete All from the menu.
  • Sign in to your account and configure your device.
  • Check to see if it resolves the call-dropping issue on the Galaxy S23 Ultra.

Additional Tips to Prevent Call-Dropping Issues

Here are some additional tips that can help prevent call-dropping issues on your Galaxy S23 Ultra:

Keep Your Phone Charged

If you’re making calls, you might want to keep an eye on the battery life of your phone. Because a low battery can cause call drops, it’s critical to keep your phone charged.

Remove Obstructions

If you find yourself frequently experiencing call drops, you may want to consider relocating to a location with the better network coverage.

This can be especially important if you’re in an area where the network is prone to congestion and tree and building interference.

For example, buildings and trees can block network signals and cause call drops. If you make calls in less congested areas or relocate to a location with better network coverage, you’ll be more likely to experience fewer dropouts.

Use a Headset

Using a headset is the best way to prevent call-drop issues. This is especially true when you’re using your phone in areas with the weak network coverage.


Call-dropping issues on the Galaxy S23 Ultra are common, but they can be easily resolved with a few simple steps. If your calls are dropping, check the network coverage in your area and make sure you’re not in a location where there’s no reception or weak signal strength.

If that doesn’t work, reset your phone’s network settings by holding down on the power button for about 3 seconds until it vibrates and then releases. You can also use the additional tips mentioned above to avoid future call-dropping issues.

Also, make sure that your phone software is up-to-date and that any other devices that may be causing interference are turned off.

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