Why Payment Apps Fail on Non-Rooted Samsung Phones and How to Fix It

Fix Banking and Payment Apps Not Working

Why Payment Apps Fail on Non-Rooted Samsung Phones and How to Fix It

Are you among the many Samsung phone users who find that banking and payment apps stop working after they root or unlock their phones? It can be frustrating to not be able to use these apps for day-to-day financial transactions.

However, since this issue is easy to fix, the good news is that it can be resolved quickly.

In this post, we will discuss the reasons why banking and payment apps are not working on non-rooted Samsung devices and offer some effective solutions.

Fix Banking and Payment Apps Not Working


Why do Banking and Payment Apps Not Work on Non-Rooted Samsung Devices?

Banking and payment apps operate most efficiently in a secure environment. Security is of utmost importance in ensuring that Android apps continue to run smoothly. SafetyNet checks whether the device has been altered in any way, including tampering with security settings.

A “root” is a privileged status that gives users access to the core of a device’s operating system. This could make the device vulnerable to cyberattacks and compromise any information stored there. To prevent this, SafetyNet excludes banking and payment apps from devices that have been rooted.

Some banking and payment apps may not work on non-rooted Samsung devices, however. There are various reasons why this might happen, including that the software is outdated or unsupported by newer devices.

How to Fix Banking and Payment Apps Not Working on Non-Rooted Samsung Devices?

Update Your Device Software

If your device software is outdated, banking and payment apps may not work properly.


Make sure that your Samsung device is always running the latest software.

To update your software, follow these steps: Settings > Software Update > Download and install.

Clear Cache and Data of the App

If the problem persists, clearing your banking or payment application’s cache and data may help.

To clear the cache and data of an app, go to Settings > Apps, select the app you want to be cleared, scroll down to Storage and tap Clear cache and Clear data.


Check Device Compatibility

Make sure that the banking or payment app you are going to use is compatible with your device model.

Some apps may not work properly on certain Samsung devices.

To determine whether your device is compatible with the app, check its requirements on the app store.

Disable Developer Options

Enabling Developer Options on your Samsung device may cause banking and payment apps not to work.


To disable Developer Options, go to Settings > scroll down and tap About phone. Then touch Build number 7 times until it says You are now a developer!

Reset Your Device

If you’ve tried all these solutions but the problem persists, try resetting your device to its factory settings.

However, before you attempt this procedure, it’s highly recommended that you back up your data. To reset your device, go to Settings > General management > Reset and then follow the instructions on the screen.

Download and install the Ruru app

  • To start with, you should download and install Ruru from GitHub.
  • When you launch the app, expand sections with a ‘found’ icon.

launch the app, expand sections with a ‘found’ icon

  • So, uninstall all those apps and restart your device. Check out the results.
  • If the problem persists, you can also uninstall apps that fall under the Suspicious category.

Suspicious category

This should resolve problems that some users of Samsung phones have encountered when using payment apps or banking apps.


In summary, Samsung devices that do not have root access can be problematic for banking and payment apps. These solutions can help you resolve this issue and continue using these apps for your daily financial transactions. It is important to keep your device’s software up-to-date and check the app store for availability on all supported models.

Born as techie and was always focused on Android, ever since the HTC Dream was introduced. The abundance of options at his disposal in the open-source environment always seemed to pique his interest. "Blogger by choice, MBA by trade."

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